What payment terms mean (and why they matter more than you think)

If you're a wellness or supplements brand moving into wholesale for the first time, you'll quickly encounter a phrase that shapes your entire financial reality: "net 30," "net 60," or "net 90."

These terms are straightforward in principle. Net 30 means the buyer has 30 days from the invoice date to pay. Net 60 means 60 days. Net 90 means 90 days. The number after "net" is simply the payment window in days.

What's less straightforward is the impact these terms have on your business — particularly when you're a growing brand navigating the gap between paying your suppliers and collecting from your customers. Understanding payment terms isn't just bookkeeping. It's the difference between growing sustainably and running out of cash at the worst possible moment.

How payment terms work in practice

In consumer sales — whether through your own website or a marketplace — payment is essentially instant. The customer pays, the payment processor settles within a few days, and you have cash in hand.

Wholesale is different. When you sell to a retailer, distributor, or another business, payment terms are negotiated as part of the trading relationship. The buyer receives your goods, and you issue an invoice with agreed terms. The clock starts ticking from the invoice date (or sometimes the delivery date, depending on the agreement), and the buyer pays when the term expires.

Here's how the most common terms break down in the supplements industry:

Why retailers demand extended terms

From the retailer's perspective, extended payment terms are a working capital strategy. They want to receive goods, sell them to consumers, and collect revenue before they have to pay their supplier. In an ideal scenario, a retailer on net 60 terms sells most of the stock within 60 days and pays the supplier with the revenue generated from selling the supplier's own products.

This means the retailer is effectively using the supplier's capital to fund their inventory. It's a well-established practice in retail — not unique to wellness — and it's one of the reasons large retailers can operate with relatively lean balance sheets.

For the supplier, of course, this dynamic is less comfortable. You've manufactured the product, delivered it, and now you're waiting two or three months for payment while your own costs — raw materials, production, staff, rent — keep accruing.

The larger and more powerful the retailer, the longer the terms they can command. A brand that's just won shelf space at a national chain typically has very little negotiating power on payment terms. The retailer knows that hundreds of brands would take the placement, so the terms are largely take-it-or-leave-it.

The cash flow gap this creates

This is where payment terms stop being an abstract accounting concept and start becoming an operational challenge.

Consider a typical scenario for a supplements brand selling into a national retailer:

Typical cash cycle

Your contract manufacturer requires 50% payment to begin production and 50% before shipping. Production takes four to six weeks. You deliver to the retailer's distribution centre. The retailer's terms are net 60 from delivery.

From the moment you pay your manufacturer to start production until the retailer's payment arrives in your account, you could be looking at 90 to 120 days. Every pound you've spent on that order is tied up for that entire period.

Now multiply this by two or three retail accounts, each with their own production runs and payment cycles. The working capital requirement grows rapidly — and it grows in direct proportion to your success. The more retailers you win, the more cash you need to fund the gap.

This is the fundamental tension of B2B payment terms for growing wellness brands: the terms that make retail viable for the buyer make cash flow management extremely challenging for the supplier.

What terms can you actually negotiate?

While payment terms are often presented as fixed, there's usually more flexibility than you might expect — particularly if you approach the conversation strategically.

With retailers and distributors (your buyers): Early in the relationship, you have limited leverage. The retailer is taking a chance on your brand, and they'll want standard terms. However, as you prove yourself — strong sell-through, reliable supply, good margins — you can revisit the conversation.

Some brands successfully negotiate shorter terms for initial orders (net 30 for the first order, moving to net 60 for reorders) to reduce the cash exposure during the riskiest period. Others negotiate milestone payments for very large orders, where a portion of the payment is released at delivery and the remainder on standard terms.

With manufacturers and raw material suppliers (your suppliers): Your supplier's willingness to offer terms depends largely on your track record and the strength of the relationship. A manufacturer you've worked with for years may be willing to offer net 30 instead of requiring full payment upfront — particularly if your growing retail presence means larger, more predictable orders for them.

Some suppliers will share the cost of financing if it means securing bigger orders. A supplier who receives guaranteed, larger orders with immediate payment through a financing arrangement may be willing to offer a modest discount to reflect the reduced risk and improved cash flow predictability on their side.

The honest reality: if you're a small or emerging brand, you'll likely be paying your suppliers on short terms (or upfront) while your retail customers pay you on long terms. The gap is structural, and no amount of negotiation will eliminate it entirely. What you can do is manage it.

How to manage the gap

There are several strategies for managing the working capital gap created by B2B payment terms. Most successful brands use a combination.

Common mistakes to avoid

A quick reference guide

Here's a summary of the most common payment term structures you'll encounter in the wellness and supplements supply chain:

Term What it means Common context
Pro forma / COD Payment before or on delivery New supplier relationships, contract manufacturing
Net 30 Payment due within 30 days of invoice Established supplier-buyer relationships, smaller retailers
2/10 Net 30 2% discount if paid within 10 days, full payment otherwise in 30 Incentive for early payment; some suppliers offer this to improve their own cash flow
Net 60 Payment due within 60 days Mid-sized retailers and distributors; creates meaningful working capital gap
Net 90 Payment due within 90 days Large national retailers; creates substantial working capital requirement
Consignment Supplier retains ownership until goods are sold by the retailer Less common in supplements; supplier bears risk of unsold stock

The bigger picture

Payment terms are one of those topics that sounds dry but sits at the heart of whether a growing wellness brand can actually scale. The difference between a brand that thrives in retail and one that stumbles often comes down to how well the founder understood — and planned for — the cash flow implications of the terms they agreed to.

The good news is that this is a well-understood challenge with increasingly good solutions. You don't have to choose between saying yes to a major retailer and keeping your business financially healthy. With the right planning, the right financing infrastructure, and a clear-eyed understanding of how payment terms affect your cash cycle, you can do both.